THANK YOU FOR BRINGING A PIECE OF AANU INTO YOUR HOME.

TERMS & CONDITIONS

EACH PIECE IS LOVINGLY MADE BY HAND IN NYC. SINCE EVERYTHING IS HANDMADE AND INDIVIDUAL, PLEASE EXPECT AND EMBRACE THE SLIGHT DISPARITY BETWEEN PIECES. ESPECIALLY ITEMS MADE TO ORDER.

MADE TO ORDER

MOST ITEMS MARKED AS SOLD ON THE WEBSITE, CAN BE MADE TO ORDER ON REQUEST AT NO EXTRA COST. VARIATIONS IN COLOR AND DESIGN ARE POSSIBLE, BUT AT THE ARTIST’S WILL AND WITH POSSIBLE ADDITIONAL COSTS. PLEASE DROP US A NOTE AT HI@ATELIERANU.COM, AND WE’LL SEE WHAT WE CAN DO.

NEW PROJECT COMMISSIONS* AND COLLABORATIONS ARE WELCOMED!

*COMMISSIONS REQUIRE ANYWHERE FROM 2-6 WEEKS LEAD TIME, DEPENDING ON THE ORDER AND LEVEL OF COMPLEXITY.

CARE

ALL PIECES ARE FOOD AND DISHWASHER SAFE (UNLESS OTHERWISE STATED). BUT PLEASE USE YOUR BEST JUDGMENT, AND HAND-WASH AS YOU SEE FIT. 

PAYMENT

WE ACCEPT ALL MAJOR CREDIT CARDS VIA SNIPE USING SSL TECHNOLOGY.

SALES TAX

NY SALES TAX COLLECTED ON NEW YORK STATE DELIVERIES at 8.875%

RETURN POLICY

ALL SALES ARE FINAL. 

YOUR ORDER

ORDERS SHIP WITHIN 5-7 BUSINESS DAYS, UNLESS DISCUSSED.**

A NOTIFICATION EMAIL WILL BE SENT TO CONFIRM YOUR ORDER AND SHIPPING.

**COMMISSIONED PIECES WILL REQUIRE ADDITIONAL PRODUCTION LEAD TIME, AS MENTIONED ABOVE